The BloomBox team is happy to help with your questions. There are three main ways to get support:
- We recommend starting with our Frequently Asked Questions page for questions regarding accounts, general plant care, and returns. During our busy seasons, this will likely be the quickest resource to answer your questions.
During business hours (9AM-5PM, Monday through Friday), our customer solution seekers will gladly answer your questions via our Live Chat feature. Yes, they really are real! Occasionally, we might be helping in the warehouse, but our primary goal is to help you with your purchase. If we're away from the desk when you reach out, we'll be sure to follow-up with you!
Please note: When our Live chat feature is offline, messages are not monitored.
- We answer calls at (717)984-6214 Monday through Friday, 8:30AM-5PM. Please note that this is the only time we are available by phone!
- Lastly, you can also email firstname.lastname@example.org regarding your order or for website assistance.